Frequently
Asked
Questions

How long will it take for my order to ship?

Orders ship within 20 business days after the proof is approved.

What forms of payment are accepted?

Checks and credit cards are acceptable forms of payment. Checks can be made out to Motto Inc.

What format do I submit my artwork in?

Vector files or PDF. Refer to the Art Guidelines page for more information.

What if I want to cancel my order?

An order cannot be canceled after proof approval. However, if the proof has not been approved yet, an order can be canceled; however, a 20% restocking fee will be charged if inventory has been ordered.